Deaf author, motivational speaker, and barefoot water-skier Karen Putz was denied service at a Taco Bell drive-thru in the Rochester, NY area last Friday and had the police called on her. Putz is now calling for systemic-wide change in how deaf customers are served.

Transcript: Link

Karen Putz’s YouTube Video: Link

If you want to help Putz with her survey, here is the link: Link